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Opening for B.Pharm/B.Sc freshers as Senior Patient Care Advisor @ Indegene

July 14, 2017
7 Shares 73 Views

Opening for B.Pharm/B.Sc freshers as Senior Patient Care Advisor @ Indegene

At Indegene, we look to change healthcare for the better. Being an Indegene employee is not just doing a job, but it is about real contribution and outcomes. We are a global team of over 1,200 employees across 14 global locations. Our singular focus is to deliver real outcomes that are measurable, impactful, and sustainable. This has made us a recognized global leader and partner to some of the largest and most respected healthcare organizations.

Post: Senior Patient Care Advisor

Job Summary:
A Senior Patient Care Advisor counsels patients for improved health-related outcomes by meeting patients on a regular basis. He or she also manages the compliance and adherence of patients enrolled. The role of a Senior Patient Care Advisor also involves handling patient queries, as well as collating health records‒related data from consenting patients.

Job Description:
The roles and responsibilities of the Senior Patient Care Advisor include the following:
· Maintaining confidentiality of patients and organizational sensitive information
· Capturing details related to adverse drug reactions reported by patients in pre-defined templates
· Providing patient support by coordinating with pharmacists, stockists, and carrying and forwarding agents
· Receiving regular feedback from team managers and undergoing program-related training and on-the-job training on a regular basis
· Adhering to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies

Desired Skills and Experience:
· Education—BPharm/BSc (Microbiology, Biotechnology, Dietetics, or Nutrition)
· Experience—0-2 years of relevant experience
· Fluency in English, Hindi, and any one regional language (Gujarati, Marathi, Bengali, Kannada, Tamil, Telugu, Malayalam, Assamese, or Rajasthani)
· Adequate knowledge of MS Office
· Empathy and willingness to listen and relate

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